Legal / Your information

Privacy,
plainly stated.

How Savile collects, uses and protects your personal information when you browse our website or place an order.

Policy status  CurrentApplies to  savilesuit.com
Our commitment

We do not sell your data

Your personal information is never rented or sold to third parties.

Your control

Access, correct or erase

Contact us to exercise the rights available to you.

Our safeguards

Protected in transit

SSL encryption helps secure information shared with our website.

At Savile, we take your privacy seriously. We are committed to protecting the trust you place in us and safeguarding your personal information when you visit our website or make a purchase.

Privacy commitment overview

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from savilesuit.com.

By using our website, you acknowledge and accept the practices described in this Privacy Policy. Please read this policy carefully to understand how we collect, use, protect and handle your personal information.

Your privacy matters to us. We do not rent or sell your personal information to third parties, and we do not use your personal information or pictures for advertising without your consent.

Personal information we collect

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

Device informationWeb browser, IP address, time zone, installed cookies, viewed pages, referral sources and website interactions.
Order informationName, billing address, shipping address, payment information, email address and phone number.

Automatically collected information

As you browse savilesuit.com, we may collect information about the pages or products you view, the websites or search terms that referred you, and how you interact with the website.

Technologies we use

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. Learn more at allaboutcookies.org.
  • Log Files: Files that track website actions and collect IP address, browser type, Internet service provider, referring or exit pages and timestamps.
  • Web Beacons, Tags and Pixels: Electronic files used to record information about how you browse the website.

How we use your information

We use the information we collect to fulfil orders, communicate with you, improve our website and protect our customers and business from risk or fraud.

Order information

  • Process payments, arrange shipping and provide invoices or order confirmations.
  • Communicate with you about your order or inquiry.
  • Provide customer service and improve your experience.
  • Screen orders for potential risk or fraud.

Device information

We use Device Information to screen for potential risk and fraud, especially through IP address analysis, and to improve and optimise our website.

  • Generate analytics about how customers browse and interact with the website.
  • Assess the success of marketing and advertising campaigns.
  • Improve website performance, usability and customer experience.

We do not use the collection of users' personal information as the main purpose of our website, and we do not rent or sell personal information.

Sharing your information

We only share Personal Information where necessary to operate our website, understand site performance, comply with legal obligations or protect our rights.

We use Google Analytics to help us understand how customers use the website. You can learn more through the Google Privacy Policy.

We may share Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request, or otherwise protect our rights. Except as described here, we do not share Personal Information with other third parties.

Information security

We take reasonable precautions and follow industry good practices to help prevent inappropriate loss, misuse, access, disclosure, alteration or destruction.

Secure browsingSSL encryption helps protect information transmitted between your browser and our website.
Responsible handlingReasonable safeguards help protect information from unauthorised access or misuse.

Your rights

You may contact us to exercise certain rights regarding the personal information we hold about you.

Access

Request information about the Personal Data we hold about you.

Correction

Ask us to update inaccurate or incomplete information.

Erasure

Request deletion, subject to applicable legal and business record requirements.

To exercise these rights, email service@savilesuit.com.

Data retention

When you place an order through savilesuit.com, we maintain your Order Information for our records unless and until you ask us to delete it.

Certain information may need to be retained where required for legal, tax, accounting, fraud prevention, dispute resolution or legitimate business record purposes.

Minors

The website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18.

If you are a parent or guardian and know that a child has provided us with Personal Data, please contact us. If we become aware that we collected Personal Data from children without verification of parental consent, we will take steps to remove it from our servers.

Do Not Track

We do not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

Changes will be posted on this page. We encourage you to review it periodically for the latest information.

Contact / Privacy

Questions about
your information?

Contact our customer service team to ask about this policy or exercise your privacy rights.

Email customer service

Haiyitong E-commerce Co., Ltd

Monday - Friday
8:30 AM - 5:30 PM UTC+8

Room 1301 (1307), 13/F, Haobai International Commercial Plaza
1599 Suzhan Road, Gusu District
Suzhou 215031, Jiangsu, China